Privacy Policy

ZingCue provides sponsor playout and fulfillment tracking for live sports broadcasts. This policy explains what we collect and how we use it.

What we collect

• Account details: name, email address and sign-in information for staff users.
• Organization content you upload: sponsor names and contacts, logos, commercials, graphics and game details.
• Playback records: when each sponsor spot played, for how long, and whether it completed.
• Device information for paired Players: device name, browser type and connection status.
• Security records: sign-ins, key and device changes, and other administrative actions.

How we use it

• To run your broadcasts and deliver sponsor content to your Players.
• To produce fulfillment reports you choose to share with sponsors.
• To keep accounts secure and investigate problems.
• To send emails you request, such as team invites and sponsor reports.

We do not sell personal information and do not use your media or sponsor data for advertising.

Who can see your data

Each organization's data is separated from every other organization's. Only members of your organization can see it, according to their role. We use service providers for hosting, storage and email delivery, who process data only to provide those services.

Retention

Playback records are kept so reports remain accurate. Account owners can ask us to delete their organization's data by contacting support.

Your choices

You can view and update your account details, and you can request a copy or deletion of your data by emailing support@zingcue.com.

Changes

We will post updates to this page and change the date above.