Support
We're here to help you get game day right.
Contact
Email support@zingcue.com. Include your organization name, the game, and what you saw on the Player and Controller.
Before you email
- Read the Quick Start and troubleshooting guide.
- Open the game's readiness check to see Player, media and trigger status.
- Try a Test Mode play from the Controller — it won't count toward sponsor reports.
Security issues
If you think a Player link or integration key was shared by mistake, remove it in Settings right away, then let us know.